When you are working with your team by changing 2 words you can great much different and better results. By changing the word “I” to “we” you will eliminate the impression that there are sides. If the words I & you are used that creates different sides. When you use the words we & us we are on same side.
Something that is similar to this is true of the words problem and challenge. Nobody wants to have a problem at work. Most people tense up, become unsettled, and unhappy with problems. Almost everybody loves a challenge!
An example of both of these in action at the same time is a statement like this, “I have a problem with the way you are communicating with your co-workers.” This comment sets up you and the employee on opposite sides. It also gives them negative feelings and emotions around a “problem”. A better way to phrase this would be, “We are having a challenge with communication between co-workers. Do you have any ideas on how to improve it?” This statement sets you and the employee on the same side. It puts the issue in the context of a challenge instead of a problem. The employee is now engaged because you are valuing their opinion and requesting their input.
Changing “I” to “we/us” and “problems” to “challenges” will yield powerful results quickly.
“We now have the tools to be more efficient and resourceful” “I am writing this letter to let you know how pleased we were with Louie. Thanks to Louie’s extremely motivational seminar, Berger Excavating is making huge strides. We now have the tools to be more efficient and resourceful. Not only was I surprised by the event, but the positive feedback from all involved has been overwhelming. Louie had the ability to bring everyone closer as a company and want to work together to make a stronger team. I would strongly recommend this training to anyone and everyone. After the way the economy has been in such a down-turn, this was what we really needed to re-group and focus on the opportunities of the future.”Julie Berger-Chamberlin – President Berger Excavating Contractors
“Just wonderful! This pulse check in my life has given me the inspiration to not sit back and let life fall through the cracks. This seminar has given me the “D” back in drive.”Ron Schroeder – RWC Construction